Robison is a premier energy provider in Westchester and Putnam counties. We have been a family owned and operated business for more than 80 years. Our dedication to providing the best customer experience is a core value that we live by every day. We treat our customers like family members. We are looking for people to become part our family, not just an employee. We foster a dynamic culture where employees are encouraged to build long term careers and grow with the organization.
Below are the open positions. Click the position title for details.
Customer Service Representative I
Job Purpose
Serves customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining database by performing the following duties:
Duties and Responsibilities
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Requires a high school diploma or GED and 1-2 years related experience and/or training
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in a one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS and ABILITIES:
Knowledge of Microsoft Excel and Microsoft Word
Access Authorize.net to process credit card payments and check by phone
Working Environment
This position works in an office setting. The noise level in the work environment is usually moderate.
Physical Demands
Specific vision abilities required by this job include Close vision. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to reach with hands and arms.
Email your resume to Robison’s Human Resource Department at resume@robisonoil.com for consideration on this position with subject identifying role you’re applying for.
Electrician
Job Purpose
Responsible for inspecting, testing, repairing, installing, and modifying electrical components and systems. Electricians general work at homes, businesses, and construction sites, and generally work as contractors.
Duties and Responsibilities
- Install, maintain, and enhance electrical systems and components, including fuses, lights, and wiring
- Inspect, test, and diagnose issues with electrical systems and components
- Perform all work in a manner that meets and follows electrical codes, blueprints, and standards
- Test electrical systems and components to ensure proper functioning
- Complete required documentation of repairs and service information
- Ensure adequate inventory of necessary supplies and parts
- Calibrate equipment to provided specifications
- Perform preventative maintenance on electrical systems and components
- Troubleshoot problems and make timely repairs
Qualifications
- 3-5 years of electrical experience
- Valid driver’s license in state of practice
- Ability to lift, carry, push, and pull up to 50 pounds
- Ability to bend, climb, squat, reach, and kneel
- Comfortable reading and understanding electrical blueprints, schematics, and diagrams
- Working knowledge of electrical theory, and the associated principles, materials, and equipment
- Demonstrated ability to operate hand and power tools associated with electrical work
- Ability to calculate basic mathematical problems
- Willing to work overtime
Email your resume to Robison’s Human Resource Department at resume@robisonoil.com for consideration on this position with subject identifying role you’re applying for.
Plumber
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.
Who We Are
At Robison we keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Westchester and Putnam Counties. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Why We Need You!
Because we offer top of the line products and services, we need top of the line plumbers who genuinely care about the customer and look at this opportunity as not just a job but a career.
The Big Task
You will diagnose and repair residential plumbing systems and guide customers to informed and confident buying decisions.
Key Sub Tasks
- Maintain communication with dispatch, your manager, parts and installation teams.
- Keep your company truck clean, inside and out.
- Keep your truck inventory up to date.
- Properly complete paperwork.
- Join the on-call rotation.
- Maintain a clean and professional appearance.
- Have and maintain a clean driving record.
- Participate in training allowing you to grow and develop as a professional.
- Have or be willing to get the proper certifications. We can help you with this.
Desired Skills and Experience
If you can achieve the above and you find it fun and challenging – you have just the right amount of skill and experience.
What We Offer
- Our top performers are among the highest paid technicians in our market. You’ll have unlimited earning potential.
- Company supplied, take it home at night, safe, super-cool company truck.
- Insurance — voluntary health, dental, vision, life insurance, short-term and long-term disability.
- New technology, including iPhone, iPad & access to integrated software.
- State of the art tools, parts and supplies.
- 401k Plan after one year of service.
- A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Robison.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Robison by visiting www.Robisonoil.com. When you’re ready, please send your resume with cover letter to apply for this position.
Equal Opportunity Employer
COVID-19 precautions
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Don’t see the position you are looking for? Email your resume to Robison’s Human Resource Department at resume@robisonoil.com for consideration on upcoming opportunities to join our team.