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Customer Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My phone call was answered in a timely manner.
My phone call was handled professionally.
The overall experience was positive.
I would hire the customer care representative I spoke with to work for my company.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Oil Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My delivery was completed timely.
My property was left neatly.
The driver was professional and courteous.
The overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Service Technician Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
The service or sales representative assisted me promptly and efficiently.
The workmanship met my expectations.
The service technician left his work area neat and clean.
My overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Refer A Friend
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Testimonials

What a difference an air duct cleaning makes!

If you have a respiratory illness and haven’t had your air ducts cleaned, contact us for an appointment!

Keeping your air ducts clean can help prevent health problems caused by breathing in indoor pollutants. Left unchecked, these allergens will circulate through your home whenever your heating (or central air) system is running.

“As a New York state paramedic, I understand how certain conditions can trigger respiratory issues. I had your team clean and sanitize my ductwork and I was extremely pleased with the process. Most importantly, my daughter’s asthma condition has dramatically improved when she’s at home and we are so relieved. Your team was literally a breath of fresh air.”
— B. Brown, Cortlandt

“Recently we had our air ducts cleaned, and wanted you to know how please we were with the quality of service provided by your company. Your servicemen, who came to my home at 23 Kendall Road in Pound Ridge were very professional and did a great job. They returned again today to take care of a couple of minor issues and resolved them to your satisfaction.
We would recommend your company to others due to the satisfaction with your service. We look forward to doing business with you in the future.”
— R. Soleiman

“Sean and Joey, cleaned our ducts today. A horrible job since they had never been cleaned in 100 years (to my knowledge). They were extraordinary, outstanding, and professional. I am so happy they did this job. But more than this they were delightful to have around. They were diligent, knowledgeable and very nice guys. We count ourselves fortunate to be doing business with Robison, and especially after our encounter with Sean and Joey. Please be sure they are somehow honored for the professional guys they are, and thank you for having such a competent team. I might add they did a terrific job of cleaning up after themselves. Rarely have we encountered men as conscientious as the fellows were.”
— D Scherer

Did You Know?

  • Up to half of all illnesses are caused or aggravated by indoor air pollution.
  • Children and the elderly are especially vulnerable to health problems associated with polluted indoor air.
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