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Customer Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My phone call was answered in a timely manner.
My phone call was handled professionally.
The overall experience was positive.
I would hire the customer care representative I spoke with to work for my company.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Oil Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My delivery was completed timely.
My property was left neatly.
The driver was professional and courteous.
The overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Service Technician Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
The service or sales representative assisted me promptly and efficiently.
The workmanship met my expectations.
The service technician left his work area neat and clean.
My overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
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HVAC Installation and Service

Our service team has the expertise to install, maintain, and repair virtually any make or model system installed in the past or available on the market today.

What sets Robison apart from other service providers is our continuing commitment to educate our technicians in all state of the art energy efficient heating and cooling systems.

A Robison customer can expect…

  • Highly trained, professional, and courteous technicians
  • 24/7 Emergency Service
  • A complete home comfort analysis by a professional energy use specialist with every installation
  • Full parts and labor warranty with all new installations
  • A variety of annual maintenance and service contract options
  • Discounts on other Robison home services
  • Financing and rebate options on all heating units and cooling systems

Contact us today and we will discuss what you need, introduce you to our pricing plans, and provide a free estimate for any work you need done. Robison serves Elmsford, Greenburgh, Mount Pleasant, Mount Vernon, New Rochelle, White Plains, Yonkers and surrounding towns in Westchester and Putnam counties, NY.

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