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Customer Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My phone call was answered in a timely manner.
My phone call was handled professionally.
The overall experience was positive.
I would hire the customer care representative I spoke with to work for my company.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Oil Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My delivery was completed timely.
My property was left neatly.
The driver was professional and courteous.
The overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Service Technician Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
The service or sales representative assisted me promptly and efficiently.
The workmanship met my expectations.
The service technician left his work area neat and clean.
My overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Refer A Friend
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BudgetPlanChart

Budget Plan

Lower your home heating oil costs this winter with the Robison Budget Plan.

Lower, predictable heating bills will give you even more comfort this winter.

Nearly 80% of your heating oil consumption costs center around the same five months – right in the heart of the winter holiday seasons.

This comes at a time when you when you need heat for your family’s home comfort and have many other pressures to spend money on gifts, parties, travel, and so on.

As homeowners ourselves, we understand this added burden. That is why we offer you a Budget Plan that lets you spread your heating bills over a longer period of time, without costing you a penny more.

We simply estimate your annual fuel bill by multiplying your normal fuel usage by this year’s projected prices. We then split the total amount into lower, even monthly payments. (If you have moved into town into a new home, we will calculate based upon other similar homes in your area.)

Our Budget Plan also makes it easier for us all to anticipate automatic heating oil deliveries to your home, and eases the additional burden of you running out of fuel or having to remember to check your tank’s oil levels.

We only charge you for the fuel you receive at the price on the day of delivery. If our original plan estimates prove a little too high or low, we will adjust your account accordingly.

To sign up for our home heating oil budget plan, please contact us today. Robison, serving Elmsford, Greenburgh, Mount Pleasant, Mount Vernon, New Rochelle, White Plains, Yonkers and surrounding towns in Westchester and Putnam counties, NY.

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