 Robison natural gas service agreements.
Get year-round testing, cleaning, and parts and labor services with our all-inclusive Gold Plan or reduced-coverage Premium Plan.
It is far more expensive to ignore the maintenance of your equipment and wait to address performance issues as they occur. That’s because this approach allows little problems to become big ones, and allows impending problems to happen when preventive service could have avoided them.
And dealing with an equipment emergency is nearly always an inconvenient disruption. The timing may be bad, such as during the middle of the night or when you are on vacation. Or the cooling will shut down on the hottest day, or the heating on the coldest evening.
Rather than wait for these inevitable costs and emergencies, why not try to avoid them when possible through a Robison service agreement? We’ll keep your HVAC systems running smoothly and keep your costs down, too.
For more details, see below:
| Gold Plan for Natural Gas - (parts & labor) |
| Service Coverage: Monday - Friday; 8 am - 6 pm |
Yearly clean and check:
One complete 15-point check gas furnace maintenance and safety check to clean and adjust your heating system for maximum safety and economy.
Repair or replacement of defective parts:
During the terms of this agreement, we will repair or replace, at no additional cost, ONLY the following standard parts that fail under normal operating conditions: |
Fan belt
Fan control
Fuses
Limit control |
Orifices
Pilot tubing
Relay fan
Safety pilots |
Sight glass
Standard thermostat
Thermocouple |
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| Premium Plan for Natural Gas - (labor only) |
| Service Coverage: Monday - Friday; 8 am - 6 pm |
Yearly clean and check:
One complete 15-point check gas furnace maintenance and safety check to clean and adjust your heating system for maximum safety and economy. |
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| 15-Point Check Includes: |
- Adjust thermostat
- Test for gas leaks in furnace
- Inspect belt and adjust tension
- Examine filters
- Inspect vent pipe and draft diverter
- Assess fan control
- Check manifold pressure
- Look for cracked heat exchanger
- Test temperature rise
- Scrutinize complete combustion cycle
- Inspect and adjust all safety controls
- Clean burners and controls
- Clean and adjust pilot assembly: spark ignition and standing pilot ignition
- Regulate burner efficiency
- Lubricate moving parts
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| General Conditions for Robison Service Contracts |
RobisonAir Service Agreements
All fuel oil must be supplied by Robison Oil. A minimum of 700 gallons or 1000 therms per heating system is required in order to be eligible for a service agreement. All contracts are per unit prices and vary by number of units.
Inspection and servicing:
Robison reserves the right to inspect all heating systems before acceptance of service agreement and also may cancel said agreement without liability against any party. Robison has the right to waive inspection. All service must be performed by Robison representatives or this agreement will end without refund.
If for any reason the fuel supply contract is terminated during its effective period, Robison’s charge shall be for all parts and labor supplied by Robison during the time the contract had been in force. Such parts and labor shall be charged at Robison’s prevailing rates, and in any event these charges may not be less than the contract price.
Repairs & Damages not included:
Robison is not to be held responsible for heat in unoccupied buildings. This agreement does not cover service resulting from insufficient fuel in the tank due to deliveries being withheld by the credit department, or for will-call customers. This agreement does not cover repairs made on any plumbing parts or piping. This agreement excludes discontinued or obsolete parts, special control systems and electronic controls installed for the purpose of energy conservation. Damages or repairs due to water, freezing, storms, power outages, strikes, embargoes, and other causes beyond the control of Robison Oil are not covered by this agreement.
Multi-fuel units are not covered by this agreement. Services required on attic fans, draft regulators, electric air cleaners, humidifiers, oil lines and wiring are not covered. Robison is not responsible for the failure of low water cutoff units. |
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Liability:
Robison will endeavor to render prompt and efficient service hereunder, but it is expressly agreed that Robison shall in no event be liable for damage or loss caused by delay, or any loss arising out of the performance of this agreement.
Renewal:
This agreement shall automatically renew itself annually. Prices and conditions subject to change without notice at time of renewal. If contract is not paid for, it will be cancelled. Any unused portion will not be refunded. The customer shall have the right to transfer this agreement to any new owner of the heating system contained within.
Credit terms:
All invoices must be paid within credit terms or this agreement will be cancelled without refund.
Parts not covered:
All parts installed that are not covered under this agreement will be billed at the prevailing flat rate or at time and material. Air Conditioning Contracts do not cover labor for the replacement of the following parts: Compressor, condenser, air handler and evaporator coil. Refrigerant leak detection is not covered under the contract.
* Replacement filters and refrigerant are not covered and are billable when needed. All parts installed will be billed at the prevailing flat rate.
General Conditions for Robison Service Contracts |
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