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| Home » Natural Gas » FAQs (Natural Gas & Electricity) |
| FAQs (Natural Gas & Electricity) |
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Q: How does it work?
Q: What are your prices?
Q: When does Robison supply start?
Q: How do I sign up?
Q: Why choose Robison?
Q: When can I switch?
Q: How do I switch?
Q: What is the cost to switch?
Q: Should I be comfortable about switching?
Q: So, who bills me?
Q: I have level billing with Con Ed. What happens when I switch?
Q: Who do I call if I smell gas or if power goes out?
Q: How does it work?
A: Robison purchases and supplies low-cost energy, Con-Ed delivers it just like now, and you SAVE!
Q: What are your prices?
A: Our Prices are competitive, and we include a preventative maintenance plan for your heating system. You should meet with a representative in person to discuss our current promotions.
Q: When does Robison supply start?
A: Approximately one month after your supply agreement reaches us. Con Ed also sends you a letter notifying you of the start date(s).
Q: How do I sign up?
A: One call does it all. Dial 914-345-5700. An experienced Robison representative will take all the necessary information or you can schedule an appointment. It's that easy.
Q: Why choose Robison?
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High lever of service |
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Competive fixed pricing for electricity |
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Price caps on natural gas |
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Low-cost heating and A/C service plans |
Q: When can I switch?
A: Now
Q: How do I switch?
A: All we need is your name, address and Con Ed account number. We take care of the entire enrollment process.
Q: What is the cost to switch?
A: $0. Best of all, there are no monthly fees or services charges -- you pay only for what you use.
Q: Should I be comfortable about switching?
A: YES! Con Ed encourages you to switch and will still read your meter to determine your usage.
Q: So, who bills me?
A: Robison bills you for the energy supply. Con Ed bills you for the delivery. Billing you in this way makes it easier to track your usage.
Q: I have level billing with Con Ed. What happens when I switch?
A: When you choose Robison for Supply, we can also provide you with a plan that works with your budget. Con Ed will reduce your level billing to reflect your Delivery charges, but you must contact them to request the change.
Q: Who do I call if I smell gas or if power goes out?
A: Con Ed. They are commited to responding to emergency issues regardless or who your energy supplier is.
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