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Customer Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My phone call was answered in a timely manner.
My phone call was handled professionally.
The overall experience was positive.
I would hire the customer care representative I spoke with to work for my company.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Oil Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My delivery was completed timely.
My property was left neatly.
The driver was professional and courteous.
The overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Service Technician Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
The service or sales representative assisted me promptly and efficiently.
The workmanship met my expectations.
The service technician left his work area neat and clean.
My overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Refer A Friend
Special
How
Special

Tank Repair & Replacement

Our heating oil storage tank removal, repair, and replacement services will keep your home or business safe.

We are experts in below-ground or above-ground fuel oil tank issues, including township laws and codes across Westchester and Putnam counties.

When is the last time you had your heating oil storage tank inspected?

If the answer is “I don’t know” – and especially if your tank is below ground – we suggest that you continue reading.

Why you should ask Robison to test your oil tank.

If you have a decades-old tank (either above or below ground), you really need to understand how well your tank’s walls are holding up to the ravages of time and exposure of oil to your tank’s surfaces. While we can’t give you a precise date for when a tank might fail, we can certainly make you aware of imminent wear and contamination risks.

oilTank
You will certainly need our testing if you want to:

  • Avoid the hazard and expense of an oil spill
  • Apply for tank insurance
  • Plan to buy or sell an oil-fueled home
  • Ensure you meet current township laws and codes

Why you need Robison for oil tank removal or repair.

Perhaps we will find that your aging tank’s walls, oil lines, fill or vent pipes have rotted. Or that dirty sediment has built up over 20-30 years. To avoid hugely expensive spill reparations, unfortunate impediments to selling your home, or untimely interruption of your heating services, you will want us to either remove or repair the tank at once.

Our experts can help you with all facets of your project. Removal of an impaired oil tank is always the preferred choice. Below-ground oil tank removal will require our use of a backhoe, and includes backfill material and the return of the disturbed area to rough grade. We will include permit purchases in our proposal.

While we don’t recommend it (for re-sale purposes, among other reasons), we can cut and clean the tank, with sediment drummed for disposal. We then fill the tank with sand, concrete or foam (depending upon local code requirements).

How to buy a replacement tank

We can help you understand all available options for your residential or commercial oil tank needs, including inventory, location, and above- vs. below-ground models. You can buy the right tank from us at a fair price, and our expert professionals will install it safely and according to all local and New York State laws.

The price of tank installation will include pumping over any usable oil from the old tank to the new tank. Our technician will determine the amount of usable oil during installation. Excess oil or any sludge will require us to use a vacuum truck to remove and dispose of it properly.

Handling fuel tank contamination.

Should we detect contamination, we are required by law to contact the Department of Environmental Conservation (D.E.C). The cost of any remediation with the D.E.C. is between the owner and the Department, and is completely unrelated to Robison.

Signing up for oil tank insurance.

The Pro Guard Program protects you against the costs associated with an oil tank leak. A recent tank test and completed application are required.

For more information on the Pro Guard Program or to enroll today, please click here.

To schedule any oil tank services for your home or business, please contact us today. Robison, serving Elmsford, Greenburgh, Mount Pleasant, Mount Vernon, New Rochelle, White Plains, Yonkers and surrounding towns in Westchester and Putnam counties, NY.

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