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Customer Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My phone call was answered in a timely manner.
My phone call was handled professionally.
The overall experience was positive.
I would hire the customer care representative I spoke with to work for my company.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Oil Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My delivery was completed timely.
My property was left neatly.
The driver was professional and courteous.
The overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Service Technician Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
The service or sales representative assisted me promptly and efficiently.
The workmanship met my expectations.
The service technician left his work area neat and clean.
My overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Refer A Friend
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Biofuel Rye

Biofuel burns a cleaner heating oil and is made from a blend of Robison oil and biodiesel so that our biofuel Rye services do the job of keeping you warm as well as keeping the environment safe. Our biofuel is biodegradable, nontoxic, and sulfur free. It reduces carbon emissions and works with all heating oil units. Our biofuel Rye crew is prepared to deliver, clean, and maintain your HVAC heating and cooling system, so rely on Robison for all your Biofuel solutions.

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Our B20 blend of biofuel Rye solution is 80% heating oil and 20% biodiesel so that it provides the same heat you are used to from Robison, but with the added benefit of a world saving resource. The biodiesel we use contains soybean, palm oil, and other renewable resources. In addition to saving the green trees and clear air in the city of Rye, biofuel reduces the dependency on foreign oil, as a tax incentive for the users, and prolongs the life of heating equipment, so call Robison for an affordable price on biofuel Rye services.

What is the Tax Incentive Using Biofuel?

Robison services both Westchester and Putnam Counties, and all of our biofuel Rye customers are capable of applying for Tax Form IT-241 or Form CT-241, depending on if you are a resident or commercial business, respectively. With the New York State Tax Incentive, you may receive 20 cents per gallon in tax credit for using our biofuel. This equates to $200 for every 1,000 gallons of biofuel heating oil you use. The tax credit for biofuel Rye usage will last up to 2017, so take advantage of it now!

In addition to applying for your tax credit, Robison’s biofuel also helps you with savings because we offer biofuel Rye delivery at an affordable price. The biofuel we use is capable of use in all heating oil equipment and extends the life by keeping the machine well lubricated and reducing the carbon build up inside the heater.

Robison has over 80 years of experience in supplying heating oil to the area and our new biofuel Rye solutions come backed by that expertise. Call us today to make the switch to a better environment, get a 20% tax incentive, and for all other HVAC heating and cooling services.

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