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Customer Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My phone call was answered in a timely manner.
My phone call was handled professionally.
The overall experience was positive.
I would hire the customer care representative I spoke with to work for my company.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Oil Service Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
My delivery was completed timely.
My property was left neatly.
The driver was professional and courteous.
The overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
Service Technician Satisfaction Survey

Please rate the following based on your most recent experience with Robison.

Strongly Agree Agree Neutral Disagree Strongly Disagree
The service or sales representative assisted me promptly and efficiently.
The workmanship met my expectations.
The service technician left his work area neat and clean.
My overall experience was positive.
I would recommend Robison to a friend or neighbor.
Yes No
Would you like a call back from a manager?

Comments:  
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Remediation

Mold Remediation

remediation-Wall

Deciding how to handle the removal of mold depends on the size and scope of the problem. In many cases what appears to only be a small area of contamination, upon further inspection, may actually be larger and more involved. Remediation of mold contaminated areas by an inexperienced individual may result in making the situation worse.

It is always recommended to consult with an Air Check professional in Westchester or Putnam county prior to performing any “self” remediation.

Consulting with a professional is recommended if:

  • There has been a lot of water damage, and/or mold growth which covers more than 10 square feet.
  • Water damage or mold damage has been caused by contaminated water (i.e., sewage).
  • You believe the air conditioning system and ductwork have been contaminated by mold.
  • Members of your household are suffering from allergic reactions (often caused by mold spores).

If you see any signs of mold in your home, the best thing you can do is schedule a test and get recommendations on how to proceed. Air Check, mold testing and inspection in Elmsford, Greenburgh, Mount Pleasant, New Rochelle, White Plains, Yonkers and surrounding towns.

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